GROWTHSTAGE

BUSINESS OVERVIEW

Indulge is a mobile-first platform that provides its exclusive members access to 24X7 dedicated services to our typical member profile which consists of thought leaders, start-up mavericks, business moguls, celebrities and other UHNIs. Our mission is simple – to solve for our members most valuable resource their time and experiences.

Our dedicated global team of experts/agents provide best-in-class services to our members’ requirements around travel, experiences, luxury, reservations, auctions, and many other special requests through our state-of-the-art dedicated mobile application and/or WhatsApp.

POWER OF DATA WITH A HUMAN TOUCH

High-Quality Data is captured to train Al models to provide
recommendations based on the user personas and to identify new
opportunities to connect and engage with customers.
Helps to create Billionaire personas to understand their needs,
purchase behaviours, experiences and goals.
Provides insights into how to improve and personalize the user
experience to build long-term engagement with customers.

Services

Experience Unlimited

technology / mobile application

We believe that effortless experience is key to customer loyalty. We achieve this through our mobile application built on cutting-edeg tech with an effortless interface.

Curated feed based on recommendations.

Integrated Wallet and Payment Gateway for easy and secure transactions.

Shipment Tracking to track the delivery status of your goods.

MEMBER PROFILES

PROFILE

Mid 30 ’ s Unicorn

SOLUTION

Curated a 7 day trip to London
for him and 6 other VVIP's including
Travel, Accommodation, Dining
and Experiences

PROFILE

Early 40’s Business Owners

SOLUTION

Booked more than 15 FIFA
VIP tickets despite them
being sold out.

PROFILE

Bollywood Actress

SOLUTION

Curated a special birthday
party week for her family and
friends in Dubai

Testimonials

“Thank you so much for helping me out , all of you are extremely responsive , you guys have such good taste , you guys are always there , I'm really happy the way you guys helped me out in the past few months , just wanted to let you know keep the good work going , and here's to many more years of Indulge!”

- - Tanmay Bhatt, Celebrity Comic

“I had a wonderful experience with Indulge Concierge Services! My concierge manager was on time, very knowledgeable, friendly & professional. I have already booked my next service.”

- -Akshitha Gowda , Bangalore

“I am using Indulge Concierge and so far I've been very pleased. I don't know of any other company that I can trust to handle my personal and office stuff. I initially hired them to help with some personal stuff at our home and quickly turned to them again for help at the office. Truly a unique concept! Confidential and very polished.”

- - Al Shehhi Sheikh , Dubai

“Indulge Has been the most convenient personal Concierge, their response time are quick with almost no wait. over the last year, they helped us with multiple requests like Orders of exotic Flowers on special occasions , to get tickets to museums, which otherwise hard to get into, organizing concert tickets and even finding personal chef for our Home. Experience with entire Indulge team has been wonderful. The team is quick, responsive, receptive to feedbacks, they’re warm, friendly, and We’ve had a pleasurable experience with Indulge in the last one year and looking forward to more Indulgent experience in the years to come , all the best”

- -Parinita , Nutritionist & Health Coach

EXPERIENCE UNLIMTED

We believe that effortless experience is key to customer loyalty. We achieve this through our mobile application built on cutting-edge tech with an effortless interface.

Timeline

2008-2012 : Publishing of a magazine, avant-garde life. 2012- 2019 : Hosting 50+ luxury exhibitions for over 3000 brands across Chennai, Hyderabad, Vizag, Bangalore, Coimbatore, Pune, Mumbai, Ahmedabad, Punjab, Delhi and Gurgaon.

Dec 2008

Idea Creation of indulge concierge Onboarding 1500 luxury vendors across india over whatsapp

June 2019

Onboarded first 30 Customers on WhatsApp and 4 Concierge Managers (on a trial basis) Made it to FIFA and Wimbledon VIP Vendor List Company Creation

June 2022

Onboarded first 10 Indulge Platinum Members. All member data and tickets on CRM Successfully Onboarded 100 Client Fulfilled 500 Member Requests Across Travel, Luxury, and Experiences.

August 2022

Successfully Established Tech, Legal, Compliance, Accounts and Business Model

October 2022

Launch

November 2022

700 UHNI families onboarded

December 2023

1000 Members

January 2024

India tour to handpick members

February 2024

Moved across karnataka, Goa, Tamilnadu, Telangana, Delhi, Gujarat, Rajasthan etc to understand customer needs and the plus of India luxury and UHNI markkets

May 2024