Privacy Policy
Indulge Global (Pricetime Technologies Private Limited)
This Privacy Policy explains how Pricetime Technologies Private Limited (“Indulge”, “Indulge Global”, “we”, “us” or “our”) processes personal data when you visit www.indulge.global and its sub-domains (our “Website”), use our mobile application (our “App”), enquire about membership, contact us or buy through our online store. It is a standalone notice under the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and the Digital Personal Data Protection Rules, 2025, and can be read on its own.
Members. If you are an Indulge member, the Privacy Notice annexed to our Membership Terms & Conditions (the “Privacy Notice”), published on our Website and in our App, applies to your membership. Where this Policy and the Privacy Notice differ in relation to a member, the Privacy Notice prevails.
Languages. This Policy is available in English and, on request, in any language listed in the Eighth Schedule to the Constitution of India. Ask us on WhatsApp or at ethan@indulge.global.
1. Who We Are
Indulge is the Data Fiduciary for the personal data described in this Policy.
Headquarters: H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513
Registered office: 1-65/123, Amar Co-operative Society, Madhapur, Hyderabad, Rangareddy, Telangana – 500081
Corporate Identity Number (CIN): U52291TG2022PTC161330
Grievance Officer: Ethan, ethan@indulge.global, +91 89564 33308 (see Section 10)
2. What We Collect and Why
Enquiry details: name, phone number, email address, company, city, your message, and any details you choose to share in support of a membership application, when you fill in a form on our Website or message us on WhatsApp through it. Why: To respond to your enquiry, consider your membership application and keep you informed about it. Basis: Information you voluntarily provide for your enquiry (Section 7(a), DPDP Act); we use it only for your enquiry and never for marketing without your separate consent. Kept for: Up to 12 months after our last contact with you if you do not become a member. If you join, the Privacy Notice applies from then on.
Orders through our online store: name, delivery address, phone number, email address, order details and payment status (card details are handled by our payment processor; we do not store your full card number). Why: To process, deliver and support your order, handle returns and refunds, and issue invoices. Basis: Information you voluntarily provide to place your order (Section 7(a), DPDP Act), and compliance with tax and accounting laws. Kept for: As long as needed to fulfil and support your order; invoices and accounting records for the period required by tax and company law.
Careers and collaboration enquiries: name, contact details, CV or portfolio, and your message. Why: To consider your application or proposal and respond to you. Basis: Information you voluntarily provide (Section 7(a), DPDP Act). Kept for: Up to 12 months after our last contact with you, unless you join us or we enter into a collaboration, in which case for the duration of that relationship.
Prospects and referrals: name, contact details, company, role and how we know you, when a member or partner refers you to us, we meet you at an event, or you have made your details publicly available. Why: To contact you about membership and, if you are interested, to consider your application. Basis: Information that you have made publicly available yourself is outside the DPDP Act; for other information, where applicable law requires your consent, we ask for it before we use your details for this purpose. Kept for: Up to 12 months after our last contact with you, or until you ask us to stop, whichever is earlier.
Communications with us: WhatsApp chats, emails and calls (calls may be recorded; we will tell you at the start of the call). Why: To respond to you, maintain service quality and handle disputes. Basis: Information you voluntarily provide (Section 7(a), DPDP Act). Kept for: The same period as the enquiry, order or application the communication relates to.
Website visits: When you visit our Website, our hosting provider processes your IP address and browser and device type on our behalf to deliver the Website and keep it secure. We count visits with analytics that do not use cookies and do not identify you.
App usage and device data: device type, operating system, app version and error logs. Why: To keep the App working and secure and prevent misuse. Basis: Necessary to provide the App you have requested and to meet our legal duty to keep processing logs. Kept for: At least one year, as required by law.
Marketing communications (only with your separate consent): name, contact details and stated interests. Why: To send you curated news, events, experiences and offers. Basis: Your separate consent, which you may refuse or withdraw at any time. Kept for: Until you withdraw that consent.
We collect only what each purpose needs. We do not ask for passport, identity, financial account or health information through the Website.
3. Cookies
We do not use analytics, advertising or tracking cookies on our Website. If we start to use them, we will update this Policy and ask for your consent first.
4. How We Use Your Personal Data
We use personal data only for the purposes set out in Section 2. We do not sell personal data, we do not share it with brands, partners or other third parties for their own marketing, and we do not use it for any purpose you have not been told about.
If we wish to use your personal data for a new purpose, we will give you a new notice and, where required, obtain your consent before doing so. Continuing to use the Website or the App does not by itself amount to that consent.
5. Who We Share It With
Data Processors acting on our instructions under contract, including website hosting, cloud, CRM, messaging, email, analytics, payment and AI-assisted tools.
Suppliers, sellers and couriers that need details to fulfil an order you place, limited to what that order needs.
Government authorities, courts or regulators where required by law, limited to what the law requires.
A successor entity in a merger, acquisition or restructuring, subject to this Policy and applicable law.
On request, we will tell you the identities of the Data Fiduciaries and Data Processors with whom your personal data has been shared.
6. Transfers Outside India
Some of our service providers process or store data outside India, and orders delivered from or to other countries may require details to be sent to suppliers abroad. We transfer personal data only for the purposes in this Policy and subject to applicable law, including any restrictions notified by the Government of India.
7. Retention and Erasure
We keep personal data only for the periods stated in Section 2. When that period ends, the purpose is served, you withdraw consent or you ask us to erase it, we erase or anonymise it and require our Data Processors to do the same.
Where you make a valid erasure request or withdraw consent, we act without undue delay. If there is no pending enquiry, order, grievance or other lawful purpose that requires the data, we complete deletion or anonymisation within 90 days of receiving your request, or sooner where applicable law requires.
We may retain personal data where required or authorised by law, including but not limited to invoices and accounting records, processing logs (kept for at least one year) and data needed to establish, exercise or defend legal claims. Where data is lawfully retained, we restrict its use to the purpose for which retention remains lawful. Anonymised information that can no longer identify you may be retained.
8. Your Rights
Under the DPDP Act, you have the right to:
a) obtain a summary of your personal data and our processing activities, and the identities of the other Data Fiduciaries and Data Processors with whom it has been shared, together with a description of the data shared;
b) have your personal data corrected, completed, updated or erased;
c) withdraw your consent at any time, as easily as you gave it;
d) have your grievances redressed; and
e) nominate one or more individuals to exercise your rights in the event of your death or incapacity.
How to make a request:
Message us on WhatsApp or email ethan@indulge.global. Members may also raise a request in our App.
To stop marketing messages, reply “STOP” to any of them, or use any of the channels above.
To nominate someone, or to change or cancel a nomination, email ethan@indulge.global with your nominee’s name and contact details.
We identify you by the mobile number or email address you used with us and may ask for reasonable verification before acting on a request. You may also give, manage, review or withdraw your consent through a Consent Manager registered with the Data Protection Board of India, once such services are available.
9. Withdrawing Consent
You can withdraw any consent you have given to us at any time, using any channel in Section 8. We will stop the processing concerned, and require our Data Processors to stop, within a reasonable time. Withdrawal does not affect processing carried out before you withdrew. If you withdraw consent needed for a particular service, we may be unable to provide that service.
10. Grievance Officer
Ethan, Grievance Officer, Indulge Global (Pricetime Technologies Private Limited), H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513. Email: ethan@indulge.global. Phone: +91 89564 33308.
We will resolve your grievance within one month after we receive it. If your grievance is not resolved to your satisfaction, you may, after exhausting our grievance process, file a grievance with the Data Protection Board of India online, through the Board’s portal or mobile application.
11. Security
We use reasonable security safeguards to protect personal data, including encryption or tokenisation where appropriate, access controls, monitoring, retention of processing logs for at least one year, and contracts requiring our Data Processors to protect personal data.
12. Personal Data Breach
If a personal data breach occurs, we will inform each affected individual without delay. Our notice will set out the nature, extent, timing and location of the breach; its likely consequences for you; the measures we have taken or are taking; the steps you can take to protect yourself; and the contact details of a person who can answer your questions. We will also inform the Data Protection Board of India and provide it with a detailed report within 72 hours of becoming aware of the breach, or any longer period the Board allows.
13. Children
The Website and the App are not directed at anyone under 18, and membership enquiries and purchases are open only to adults. We do not knowingly collect personal data of children, or of persons with a disability who have a lawful guardian, except as permitted by law and with the verifiable consent of a parent or lawful guardian. If we learn that we have received such data without that consent, we will delete it. We do not track, behaviourally monitor or target advertising at children.
14. Third-Party Websites
The Website may link to websites and services operated by others. Their own privacy notices apply to personal data you give them.
15. Changes to This Policy
When we update this Policy, we will change the “Last updated” date. We will notify you of material changes on the Website and, where we hold your contact details, by email or WhatsApp. Where a change introduces a new purpose that requires a new notice or consent, we will provide it before processing for that purpose.
16. Contact
Email: ethan@indulge.global
Phone: +91 89564 33308
Headquarters: H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513
Registered office: 1-65/123, Amar Co-operative Society, Madhapur, Hyderabad, Rangareddy, Telangana – 500081
This Policy is available at www.indulge.global/privacy-policy and in our App.
Indulge Global (Pricetime Technologies Private Limited)
This Privacy Policy explains how Pricetime Technologies Private Limited (“Indulge”, “Indulge Global”, “we”, “us” or “our”) processes personal data when you visit www.indulge.global and its sub-domains (our “Website”), use our mobile application (our “App”), enquire about membership, contact us or buy through our online store. It is a standalone notice under the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and the Digital Personal Data Protection Rules, 2025, and can be read on its own.
Members. If you are an Indulge member, the Privacy Notice annexed to our Membership Terms & Conditions (the “Privacy Notice”), published on our Website and in our App, applies to your membership. Where this Policy and the Privacy Notice differ in relation to a member, the Privacy Notice prevails.
Languages. This Policy is available in English and, on request, in any language listed in the Eighth Schedule to the Constitution of India. Ask us on WhatsApp or at ethan@indulge.global.
1. Who We Are
Indulge is the Data Fiduciary for the personal data described in this Policy.
Headquarters: H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513
Registered office: 1-65/123, Amar Co-operative Society, Madhapur, Hyderabad, Rangareddy, Telangana – 500081
Corporate Identity Number (CIN): U52291TG2022PTC161330
Grievance Officer: Ethan, ethan@indulge.global, +91 89564 33308 (see Section 10)
2. What We Collect and Why
Enquiry details: name, phone number, email address, company, city, your message, and any details you choose to share in support of a membership application, when you fill in a form on our Website or message us on WhatsApp through it. Why: To respond to your enquiry, consider your membership application and keep you informed about it. Basis: Information you voluntarily provide for your enquiry (Section 7(a), DPDP Act); we use it only for your enquiry and never for marketing without your separate consent. Kept for: Up to 12 months after our last contact with you if you do not become a member. If you join, the Privacy Notice applies from then on.
Orders through our online store: name, delivery address, phone number, email address, order details and payment status (card details are handled by our payment processor; we do not store your full card number). Why: To process, deliver and support your order, handle returns and refunds, and issue invoices. Basis: Information you voluntarily provide to place your order (Section 7(a), DPDP Act), and compliance with tax and accounting laws. Kept for: As long as needed to fulfil and support your order; invoices and accounting records for the period required by tax and company law.
Careers and collaboration enquiries: name, contact details, CV or portfolio, and your message. Why: To consider your application or proposal and respond to you. Basis: Information you voluntarily provide (Section 7(a), DPDP Act). Kept for: Up to 12 months after our last contact with you, unless you join us or we enter into a collaboration, in which case for the duration of that relationship.
Prospects and referrals: name, contact details, company, role and how we know you, when a member or partner refers you to us, we meet you at an event, or you have made your details publicly available. Why: To contact you about membership and, if you are interested, to consider your application. Basis: Information that you have made publicly available yourself is outside the DPDP Act; for other information, where applicable law requires your consent, we ask for it before we use your details for this purpose. Kept for: Up to 12 months after our last contact with you, or until you ask us to stop, whichever is earlier.
Communications with us: WhatsApp chats, emails and calls (calls may be recorded; we will tell you at the start of the call). Why: To respond to you, maintain service quality and handle disputes. Basis: Information you voluntarily provide (Section 7(a), DPDP Act). Kept for: The same period as the enquiry, order or application the communication relates to.
Website visits: When you visit our Website, our hosting provider processes your IP address and browser and device type on our behalf to deliver the Website and keep it secure. We count visits with analytics that do not use cookies and do not identify you.
App usage and device data: device type, operating system, app version and error logs. Why: To keep the App working and secure and prevent misuse. Basis: Necessary to provide the App you have requested and to meet our legal duty to keep processing logs. Kept for: At least one year, as required by law.
Marketing communications (only with your separate consent): name, contact details and stated interests. Why: To send you curated news, events, experiences and offers. Basis: Your separate consent, which you may refuse or withdraw at any time. Kept for: Until you withdraw that consent.
We collect only what each purpose needs. We do not ask for passport, identity, financial account or health information through the Website.
3. Cookies
We do not use analytics, advertising or tracking cookies on our Website. If we start to use them, we will update this Policy and ask for your consent first.
4. How We Use Your Personal Data
We use personal data only for the purposes set out in Section 2. We do not sell personal data, we do not share it with brands, partners or other third parties for their own marketing, and we do not use it for any purpose you have not been told about.
If we wish to use your personal data for a new purpose, we will give you a new notice and, where required, obtain your consent before doing so. Continuing to use the Website or the App does not by itself amount to that consent.
5. Who We Share It With
Data Processors acting on our instructions under contract, including website hosting, cloud, CRM, messaging, email, analytics, payment and AI-assisted tools.
Suppliers, sellers and couriers that need details to fulfil an order you place, limited to what that order needs.
Government authorities, courts or regulators where required by law, limited to what the law requires.
A successor entity in a merger, acquisition or restructuring, subject to this Policy and applicable law.
On request, we will tell you the identities of the Data Fiduciaries and Data Processors with whom your personal data has been shared.
6. Transfers Outside India
Some of our service providers process or store data outside India, and orders delivered from or to other countries may require details to be sent to suppliers abroad. We transfer personal data only for the purposes in this Policy and subject to applicable law, including any restrictions notified by the Government of India.
7. Retention and Erasure
We keep personal data only for the periods stated in Section 2. When that period ends, the purpose is served, you withdraw consent or you ask us to erase it, we erase or anonymise it and require our Data Processors to do the same.
Where you make a valid erasure request or withdraw consent, we act without undue delay. If there is no pending enquiry, order, grievance or other lawful purpose that requires the data, we complete deletion or anonymisation within 90 days of receiving your request, or sooner where applicable law requires.
We may retain personal data where required or authorised by law, including but not limited to invoices and accounting records, processing logs (kept for at least one year) and data needed to establish, exercise or defend legal claims. Where data is lawfully retained, we restrict its use to the purpose for which retention remains lawful. Anonymised information that can no longer identify you may be retained.
8. Your Rights
Under the DPDP Act, you have the right to:
a) obtain a summary of your personal data and our processing activities, and the identities of the other Data Fiduciaries and Data Processors with whom it has been shared, together with a description of the data shared;
b) have your personal data corrected, completed, updated or erased;
c) withdraw your consent at any time, as easily as you gave it;
d) have your grievances redressed; and
e) nominate one or more individuals to exercise your rights in the event of your death or incapacity.
How to make a request:
Message us on WhatsApp or email ethan@indulge.global. Members may also raise a request in our App.
To stop marketing messages, reply “STOP” to any of them, or use any of the channels above.
To nominate someone, or to change or cancel a nomination, email ethan@indulge.global with your nominee’s name and contact details.
We identify you by the mobile number or email address you used with us and may ask for reasonable verification before acting on a request. You may also give, manage, review or withdraw your consent through a Consent Manager registered with the Data Protection Board of India, once such services are available.
9. Withdrawing Consent
You can withdraw any consent you have given to us at any time, using any channel in Section 8. We will stop the processing concerned, and require our Data Processors to stop, within a reasonable time. Withdrawal does not affect processing carried out before you withdrew. If you withdraw consent needed for a particular service, we may be unable to provide that service.
10. Grievance Officer
Ethan, Grievance Officer, Indulge Global (Pricetime Technologies Private Limited), H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513. Email: ethan@indulge.global. Phone: +91 89564 33308.
We will resolve your grievance within one month after we receive it. If your grievance is not resolved to your satisfaction, you may, after exhausting our grievance process, file a grievance with the Data Protection Board of India online, through the Board’s portal or mobile application.
11. Security
We use reasonable security safeguards to protect personal data, including encryption or tokenisation where appropriate, access controls, monitoring, retention of processing logs for at least one year, and contracts requiring our Data Processors to protect personal data.
12. Personal Data Breach
If a personal data breach occurs, we will inform each affected individual without delay. Our notice will set out the nature, extent, timing and location of the breach; its likely consequences for you; the measures we have taken or are taking; the steps you can take to protect yourself; and the contact details of a person who can answer your questions. We will also inform the Data Protection Board of India and provide it with a detailed report within 72 hours of becoming aware of the breach, or any longer period the Board allows.
13. Children
The Website and the App are not directed at anyone under 18, and membership enquiries and purchases are open only to adults. We do not knowingly collect personal data of children, or of persons with a disability who have a lawful guardian, except as permitted by law and with the verifiable consent of a parent or lawful guardian. If we learn that we have received such data without that consent, we will delete it. We do not track, behaviourally monitor or target advertising at children.
14. Third-Party Websites
The Website may link to websites and services operated by others. Their own privacy notices apply to personal data you give them.
15. Changes to This Policy
When we update this Policy, we will change the “Last updated” date. We will notify you of material changes on the Website and, where we hold your contact details, by email or WhatsApp. Where a change introduces a new purpose that requires a new notice or consent, we will provide it before processing for that purpose.
16. Contact
Email: ethan@indulge.global
Phone: +91 89564 33308
Headquarters: H. No. 149, Indulge House, Karkachoval, Bardez, Revora, North Goa, Goa – 403513
Registered office: 1-65/123, Amar Co-operative Society, Madhapur, Hyderabad, Rangareddy, Telangana – 500081
This Policy is available at www.indulge.global/privacy-policy and in our App.